Join our dynamic team as a Remote Customer Service Representative for South Airlines! As a key member of our customer service team, you’ll be the friendly voice that assists our valued passengers with inquiries, reservations, and general support. This is a work-from-home position, allowing you to contribute to our success from the comfort of your own space.

Responsibilities:
• Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
• Assist customers with booking, changing, and canceling reservations.
• Provide information about flight details, policies, and procedures.
• Resolve customer issues and complaints with empathy and efficiency.
• Collaborate with other departments to ensure seamless customer experiences.

Requirements:
• Excellent communication skills, both written and verbal.
• Previous customer service experience preferred.
• Ability to work independently and remotely.
• Strong problem-solving skills and attention to detail.
• Familiarity with airline industry practices is a plus.

Conditions:
• This is a remote position, and candidates must have a dedicated and quiet workspace.
• Flexibility with work hours, including evenings, weekends, and holidays.
• Must have a reliable internet connection and a suitable computer setup.

Benefits:
• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support.
• Employee travel discounts on South Airlines flights.
• Health and wellness benefits package.
• Opportunities for career growth within the company.

If you think this role describes you, we would love to hear from you. Apply now to join our team